Solutions to being asked for the password over and over.

If you are entering your email address and password and getting an access granted message and then when you try to access an article, you are asked for the password again it does mean that you are using the correct email address and password and that our server is working correctly. The problem is on your computer. Here are two ways to fix it. One of the two has always worked for subscribers having this problem.

This looping problem of asking for the password over and over after you get the "access granted" message can be caused by an incorrect setting in your browser or software that has been installed that is blocking cookies which keeps the browser from storing the fact that you have successfully logged in and are authorized to view the pages. It can also be caused by an incorrect system date.

Use the help menu on your browser to get instructions for proper cookie settings and then see if any family member has installed any security programs that are blocking cookies. Also make sure your system date is correct.

If you do all of this and still have the problem, your browser is not properly passing what you have entered to the next page that records the cookie. Here is the solution to that problem.

Copy the link below to your browser address bar and then change MYEMAIL to your actual login email address and change MYPASSWORD to your actual password. Make sure you don't change anything else. Then hit the enter key.

http://www.cuttingedge.org/news/passwordcheck.cfm?email=MYEMAIL&password=MYPASSWORD

If all of the above fails, you may have a problem with a corrupted Internet Explorer browser. In this case I can highly recommend another browser which I like better than Internet Explorer and it is a free download and has many great security features, pop-up blockers etc. You should not have any problem accessing the site using this browser. Everybody who I know that has used it loved it. David Bay uses it every day and so does our webmaster. The browser is called Firefox and can be downloaded from the link below.

http://www.mozilla.org/products/firefox/

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